Privacy Policy
Introduction
This Privacy Policy explains how Wm Skelton and Co collects uses stores and protects personal information. By using the website or engaging with any service offered by Wm Skelton and Co you agree to the terms of this Privacy Policy. If you do not agree you should discontinue use of the website and associated services.
Who We Are
Wm Skelton and Co is a property agency operating in Scotland providing property sales advice valuations and related services. The company acts as a data controller when handling your personal information.
Information We Collect
Wm Skelton and Co may collect the following types of personal information
Full name
Postal address
Email address
Telephone number
Property details
Identification information required for legal compliance
Technical information automatically collected through the website including browser type device information IP address and browsing behaviour
Any information you provide through contact forms email communication telephone conversations or in person appointments
How We Collect Information
Information may be collected in the following ways
When you contact us by email telephone post or through our website
When you request a property valuation viewing or any form of estate agency service
When you subscribe to newsletters or marketing communications
When you browse the website and allow cookies to operate
When you engage with Wm Skelton and Co as a buyer seller landlord tenant or interested party
How We Use Personal Information
Wm Skelton and Co uses personal information only for lawful purposes which include
Providing estate agency services
Arranging property viewings and valuations
Sending property information marketing material or updates where consent has been provided
Preparing contracts documents and marketing materials
Communicating with clients and interested parties
Complying with legal regulatory and anti money laundering requirements
Improving website performance and user experience
Maintaining internal records and administrative processes
Lawful Bases for Processing
Wm Skelton and Co processes personal data under the following lawful bases
Consent provided by you
Performance of a contract
Compliance with legal obligations
Legitimate interests such as marketing property services improving efficiency or protecting the business and clients
Sharing of Personal Information
Wm Skelton and Co may share your information with trusted partners when necessary to provide services. These may include
Solicitors
Surveyors
Contractors
Photographers
Financial and mortgage advisers
Marketing service providers
Website hosting providers
Law enforcement authorities when legally required
Wm Skelton and Co will never sell personal information to third parties.
International Transfers
Wm Skelton and Co aims to store and process all data within the United Kingdom or European Economic Area. If information must be transferred outside these regions adequate safeguards will be applied to ensure your data is protected.
Data Retention
Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected.
Retention periods may vary depending on legal obligations contractual requirements and legitimate business needs.
For example records relating to property transactions may be retained for a minimum period as required by law.
Security of Data
Wm Skelton and Co takes appropriate technical and organisational measures to protect personal information from loss misuse unauthorised access alteration or disclosure.
These measures include secure systems controlled access regular updates and compliance with legal data protection requirements.
Your Rights
You have several important rights under data protection law. These include
The right to access your personal information
The right to request correction of inaccurate data
The right to request erasure of your information
The right to restrict processing in specific circumstances
The right to object to certain forms of processing such as direct marketing
The right to data portability
The right to withdraw consent where consent is the lawful basis for processing
To exercise any of these rights please contact Wm Skelton and Co using the contact details on the website.
Cookies and Website Tracking
The website uses cookies to improve functionality performance and user experience.
Cookies may collect anonymous technical information to help analyse website traffic and user behaviour.
You can control or disable cookies in your browser settings although this may affect the performance of the website.
Links to Other Websites
The website may contain links to external sites and resources. Wm Skelton and Co is not responsible for the content or privacy practices of external websites. Users should review the privacy policies of any external site they visit.
Children
The services of Wm Skelton and Co are not directed toward children and the company does not knowingly collect personal data from individuals under sixteen years of age.
Changes to This Privacy Policy
Wm Skelton and Co may update this Privacy Policy from time to time to reflect changes in law or company practices. The most recent version will always be available on the website and continued use of the website or services signifies acceptance of any updates.
Contact Information
For questions requests or concerns regarding this Privacy Policy or the handling of personal information please contact Wm Skelton and Co through the official contact details provided on the website.
